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Changing your Payment Method

How to change the payment method for your subscription

If you would like to renew your subscription for Smart Receipts, but would prefer to use a different payment method (e.g. use a corporate card instead of a personal card), you have several options depending on the platform through which you initially purchased the subscription.

iOS

Apple does not support changing the payment method for a single subscription only. You will need to change the payment method for all subscriptions for the current account in order to use it for Smart Receipts.

Changing your Apple Account payment method

  1. In the Settings app, tap your name.

  2. Tap Payment & Shipping.

  3. If you need to update the billing information of an existing card, tap the payment method, then tap Edit. Enter your new billing information, then tap Done.

  4. If you need to add a new card, tap Add Payment Method, enter the new payment method, then tap Done.
    After this, remove the old payment method: tap Edit, then tap the red delete button next to the old payment method, and tap Remove.

For more information, see https://support.apple.com/en-us/118293.

Creating a new account and merging

Alternatively, if you do not wish to change the payment method for all applications, you can cancel your current subscription, and create a new Smart Receipts account through a different Apple account with your preferred payment method.

To consolidate the data from both accounts, please reach out to Support. Make sure to include both email addresses associated with your accounts.

Android

Google does not support changing the primary payment method for a single subscription only. You will need to change the primary payment method for all subscriptions in order to use it for Smart Receipts.

Changing the primary payment method

  1. On your Android phone, go to your payment methods in Google Play.

  2. Tap Add a payment method.

  3. Choose the payment method you want to add.

  4. Follow the on-screen instructions.

Changing the backup payment method for Smart Receipts only

Please note that the backup payment method will only be used if the primary payment method is not available.

  1. On your Android phone or tablet, go to subscriptions on Google Play.

  2. Select the subscription.

  3. Tap Backup payment method.

  4. Tap Setup.

  5. Follow the on-screen instructions.

Creating a new account and merging

Alternatively, if you do not wish to change the payment method for all applications, you can cancel your current subscription, and create a new Smart Receipts account through a different Google account with your preferred payment method.

To consolidate the data from both accounts, please reach out to Support. Make sure to include both email addresses associated with your accounts.

Web

If you purchased your subscription through the web interface, please contact Support. Make sure to include the email address associated with your account.

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