Do not uninstall and reinstall the Smart Receipts app unless the Support team specifically instructs you to — doing so may result in full data loss.
Once you reinstall the app, in some cases, the data may be resynchronized from the newly created empty database, and this new clean state will be saved as the correct one. If this happens, this will result in you losing all your previously entered data.
What to do instead
If you are experiencing an issue with the application, please reach out to Support:
Tap the ≡ menu button (top left).
Tap Settings.
Tap Support.
Tap Ask Support.
This should take you to your email application and generate a draft.
Add a description of your issue, including any relevant screenshots.
Send the message.
If this does not work, please see alternative ways of contacting us in this article.