REACTIVE APPS CORP.

Contacting Smart Receipts support through chat, app or email

How to Contact Support

Q: I have added several receipts, but when I want to export them into a report, the PDF option is not available. How do I access it?

PDF Report Options Grayed Out

Q: Why am I getting a blank expense report? Why are some receipts missing from the PDF?

Empty Report or Missing Receipts

Bulk Entered Receipts are Missing

Date Formats - Android

Q: The currency of my report is listed incorrectly, how do I change it?

Wrong Currency

What is the Latest Version Number

Setting Default Send Email Address on iOS

I'm Having an Issue, Should I Uninstall and Reinstall?

This article is for free users that may need to recover data and have the .zip file.

Possible Manual Recovery Option (Must have the .zip file!)

Check & Update Your iOS Version or Android Version

Troubleshooting and technical support for Smart Receipts

Technical Issues

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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